In the United States, ** percent of companies operating in industrial product manufacturing plan to use or are already using CRM systems to enhance their digital customer experience in 2024. According to the survey findings, ** percent of companies would adopt artificial intelligence and machine learning technologies for the same purpose.
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Deloitte. (September 23, 2024). Main technologies product manufacturing companies use to enhance their digital customer experience in the U.S. in 2024
[Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1608187/tech-for-digital-cx-in-us-manufacturing/
Deloitte. "Main technologies product manufacturing companies use to enhance their digital customer experience in the U.S. in 2024
." Chart. September 23, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1608187/tech-for-digital-cx-in-us-manufacturing/
Deloitte. (2024). Main technologies product manufacturing companies use to enhance their digital customer experience in the U.S. in 2024
. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1608187/tech-for-digital-cx-in-us-manufacturing/
Deloitte. "Main Technologies Product Manufacturing Companies Use to Enhance Their Digital Customer Experience in The U.S. in 2024
." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 23 Sep 2024, /statistics/1608187/tech-for-digital-cx-in-us-manufacturing/
Deloitte, Main technologies product manufacturing companies use to enhance their digital customer experience in the U.S. in 2024
ÌÇÐÄÆƽâ°æ, /statistics/1608187/tech-for-digital-cx-in-us-manufacturing/ (last visited July 20, 2026)
Main technologies product manufacturing companies use to enhance their digital customer experience in the U.S. in 2024
[Graph], Deloitte, September 23, 2024. [Online]. Available: /statistics/1608187/tech-for-digital-cx-in-us-manufacturing/
