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Share of digital retail banking users in China from 2021 to 2024, by channel

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Source

Release date

November 2024

Region

China

Survey time period

2021 to 2024

Citation formats

Share of digital retail banking users in China 2021-2024, by channel

Published by K. Scholle, Feb 18, 2025

In 2024, ** percent of digital retail banking users in China stated that they accessed the services via the mobile phone. It was the only access method that increased in the past years, whereas other channels such as phone banking and online banking decreased in popularity.

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