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Total number of users and online banking users of the largest banks in France in 2023 (in millions)

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Sources

Release date

October 2024

Region

France

Survey time period

2023

Supplementary notes

Figures were collected from annual reports and press releases by all displayed banks. The selection of banks is based on total assets. Groupe BPCE is not included in this statistic due to the lack of available data. La Banque Postale is not included in this statistic due to the planned closure of its online bank, Ma French Bank. 

*The online banking user base includes three million Nickel users and one million Hello bank! users.

**Customer base of CM Arkéa as of H1 2024. 

Citation formats

Total vs online banking users of the largest banks in France 2023

Published by K. Scholle, Oct 28, 2024

In 2023, Crédit Agricole had the largest customer base in France; however, its online bank, BforBank, had only ** users. In contrast, Société Générale, the fourth-largest bank by total customers, operated the most popular online bank, BoursoBank, with *** million users that year.

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