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Main cross-border e-commerce barriers in Austria in 2023

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Source

Release date

October 2023

Region

Austria, Europe

Survey time period

2023

Number of respondents

5,000 respondents

Special properties

European online shoppers

Supplementary notes

The study covered 10 key European markets: UK, France, Spain, Germany, Sweden, Poland, Netherlands, Italy, Czechia and Austria.

Over 5,000 shoppers surveyed.

Citation formats

Main barriers to cross-border e-commerce in Austria 2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Aug 6, 2024

A survey conducted in 2023 revealed that ** percent of Austrian shoppers were discouraged from engaging in cross-border e-commerce due to fear of e-commerce fraud. Another ** percent found customs charges to be an additional barrier. Just over a third of Austrian e-shoppers were also concerned about longer delivery time and return costs.

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