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Net Promoter Score (NPS) of major delivery companies in Estonia in 2024

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Sources

Release date

April 2024

Region

Estonia

Survey time period

February 28 to March 14, 2024

Number of respondents

2,116 respondents

Age group

15-74 years

Method of interview

Online survey

Supplementary notes

The score is calculated as the difference between the share of respondents who would recommend the company and the share of those who would not.

Citation formats

Net Promoter Score of delivery companies in Estonia 2024

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 26, 2024

In 2024, Smartpost Itella had the highest Net Promoter Score in Estonia, at **. DPD and Omniva followed, whose recommendation index reached ** and **, respectively.

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Statistics on " E-commerce in Estonia "

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Other statistics that may interest you E-commerce in Estonia

Overview

8

Usage

8

Enterprise usage

5

Product categories

8

Consumer behavior

6

Delivery

6

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Topics

E-commerce in EstoniaE-commerce in the BalticsE-commerce in LithuaniaE-commerce in LatviaB2B e-commerce in Europe
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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