* The ACSI Retail and Consumer Shipping Study 2023-2024 is based on interviews with 40,264 customers, chosen at random and contacted via email from January to December 2023. The previous iteration of the study (´¡°ä³§±õ® Retail and Consumer Shipping Study 2022-2023) ran from January to December 2022 and counted 35,685 interviews.
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U.S.: consumer satisfaction in drugstores by industry trait 2022/2023-2023/2024
In 2023/2024, consumers in the United States were particularly satisfied with the quality and reliability of drugstores' mobile apps, as indicated by a customer satisfaction score of ** out of 100. These values increased slightly compared to the previous year.
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´¡°ä³§±õ®. (January 30, 2024). Customer satisfaction in drugstores in the United States in 2022/2023 and 2023/2024, by industry trait (index score) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/1450771/customer-satisfaction-in-drugstores-us-by-industry-trait/
´¡°ä³§±õ®. "Customer satisfaction in drugstores in the United States in 2022/2023 and 2023/2024, by industry trait (index score)." Chart. January 30, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/1450771/customer-satisfaction-in-drugstores-us-by-industry-trait/
´¡°ä³§±õ®. (2024). Customer satisfaction in drugstores in the United States in 2022/2023 and 2023/2024, by industry trait (index score). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/1450771/customer-satisfaction-in-drugstores-us-by-industry-trait/
´¡°ä³§±õ®. "Customer Satisfaction in Drugstores in The United States in 2022/2023 and 2023/2024, by Industry Trait (Index Score)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 30 Jan 2024, /statistics/1450771/customer-satisfaction-in-drugstores-us-by-industry-trait/
´¡°ä³§±õ®, Customer satisfaction in drugstores in the United States in 2022/2023 and 2023/2024, by industry trait (index score) ÌÇÐÄÆÆ½â°æ, /statistics/1450771/customer-satisfaction-in-drugstores-us-by-industry-trait/ (last visited July 31, 2026)
Customer satisfaction in drugstores in the United States in 2022/2023 and 2023/2024, by industry trait (index score) [Graph], ´¡°ä³§±õ®, January 30, 2024. [Online]. Available: /statistics/1450771/customer-satisfaction-in-drugstores-us-by-industry-trait/