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Which of these use cases do you consider most useful in terms of generative AI initiatives — now and in 2024?

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Release date

December 2023

Region

Worldwide

Survey time period

October to November, 2023

Number of respondents

1,420 respondents

Special properties

IT professionals across multiple industries

Citation formats

Most useful use cases of generative AI initiatives within businesses in 2023 and 2024

Published by
Petroc Taylor,
Feb 7, 2024

Sentiment analysis was the most useful use case of generative AI among businesses in 2023 per a survey across multiple industries, although this was expected to see a significant drop in usability by 2024, or by ** percent. No other use case saw as much of a shift in usefulness, with the rest expected to maintain a similar usefulness in both years.

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