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Expected benefits versus realized benefits of artificial intelligence (AI) initiatives in enterprises in 2023

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Release date

December 2023

Region

Worldwide

Survey time period

October to November, 2023

Number of respondents

1,420 respondents

Special properties

IT professionals across mutiple industries

Supplementary notes

Question: What were the anticipated benefits of implementing Ai initiatives, and what actual benefits have you seen?

Citation formats

Expected and realized benefits of AI initiatives in business worldwide in 2023

Published by
Petroc Taylor,
Feb 7, 2024

Enhanced performance and enhanced functionality of products had by far the largest discrepancy between expected and realized benefits of AI in 2023. While just ** percent of respondents expected a change in this aspect, nearly ** percent reported benefits as a result of the AI initiatives implemented. This was also the area with the greatest amount of realized benefits, with only improved security coming close at ** percent.

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