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Main emerging roles in e-commerce worldwide in 2023

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Source

Release date

June 2023

Region

Worldwide

Survey time period

July to August 2023

Number of respondents

383 e-commerce leaders

Supplementary notes

The survey gathered 383 responses from eCommerce leaders across APAC, Latin America, Europe, the Middle East, Africa, and North America. Respondents covered industry verticals including Food & beverage, Health & Beauty, Home Goods, Non-edible CPG, and other Hardlines, such as electronics and sporting goods.

Citation formats

Leading e-commerce emerging roles worldwide 2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Jan 30, 2024
In 2023, e-commerce leaders gave insight into the emerging roles in e-commerce worldwide. Category manager had the highest share of respondents, around ** percent, underscoring its prominence as the top emerging dedicated e-commerce role. Strategy and omnichannel account managers (AM) or customer sales roles followed closely, each garnering about **** out of ten mentions among surveyed leaders.
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