In a survey conducted in February 2022, **** percent of respondents in Japan stated that they used online banking more often compared to before the COVID-19 pandemic. While a slight majority of respondents reported that their use of digital banking services had changed during the pandemic, over ** percent had no experience using online banking.
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Mobile Society Research Institute. (March 13, 2023). Usage of internet banking services compared to prior to the coronavirus (COVID-19) pandemic in Japan as of February 2022 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/1411232/japan-online-banking-usage-compared-to-before-covid-19-pandemic/
Mobile Society Research Institute. "Usage of internet banking services compared to prior to the coronavirus (COVID-19) pandemic in Japan as of February 2022." Chart. March 13, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/1411232/japan-online-banking-usage-compared-to-before-covid-19-pandemic/
Mobile Society Research Institute. (2023). Usage of internet banking services compared to prior to the coronavirus (COVID-19) pandemic in Japan as of February 2022. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/1411232/japan-online-banking-usage-compared-to-before-covid-19-pandemic/
Mobile Society Research Institute. "Usage of Internet Banking Services Compared to Prior to The Coronavirus (Covid-19) Pandemic in Japan as of February 2022." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 13 Mar 2023, /statistics/1411232/japan-online-banking-usage-compared-to-before-covid-19-pandemic/
Mobile Society Research Institute, Usage of internet banking services compared to prior to the coronavirus (COVID-19) pandemic in Japan as of February 2022 ÌÇÐÄÆƽâ°æ, /statistics/1411232/japan-online-banking-usage-compared-to-before-covid-19-pandemic/ (last visited July 29, 2026)
Usage of internet banking services compared to prior to the coronavirus (COVID-19) pandemic in Japan as of February 2022 [Graph], Mobile Society Research Institute, March 13, 2023. [Online]. Available: /statistics/1411232/japan-online-banking-usage-compared-to-before-covid-19-pandemic/
