In December 2022, over a third of consumers worldwide said they occassionally experienced issues with large lines and busy store locations while shopping in-store in the last three months. Nearly 10 percent said they experienced such issues almost all of the time.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
PwC. (February 14, 2023). Consumers who experienced issues with large lines in-store and/or busier store locations worldwide in the last three months as of December 2022 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/1391515/in-store-shopping-issues-worldwide-lines-busy-stores/
PwC. "Consumers who experienced issues with large lines in-store and/or busier store locations worldwide in the last three months as of December 2022." Chart. February 14, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/1391515/in-store-shopping-issues-worldwide-lines-busy-stores/
PwC. (2023). Consumers who experienced issues with large lines in-store and/or busier store locations worldwide in the last three months as of December 2022. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/1391515/in-store-shopping-issues-worldwide-lines-busy-stores/
PwC. "Consumers Who Experienced Issues with Large Lines In-store And/or Busier Store Locations Worldwide in The Last Three Months as of December 2022." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Feb 2023, /statistics/1391515/in-store-shopping-issues-worldwide-lines-busy-stores/
PwC, Consumers who experienced issues with large lines in-store and/or busier store locations worldwide in the last three months as of December 2022 ÌÇÐÄÆƽâ°æ, /statistics/1391515/in-store-shopping-issues-worldwide-lines-busy-stores/ (last visited July 29, 2026)
Consumers who experienced issues with large lines in-store and/or busier store locations worldwide in the last three months as of December 2022 [Graph], PwC, February 14, 2023. [Online]. Available: /statistics/1391515/in-store-shopping-issues-worldwide-lines-busy-stores/
