Leading in-store and online retailers where consumers experienced problems with product availability in the past three months in 2022, by retail category
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Online
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* Interviews were completed in a total of 16 countries.
Approximately 1,000 interviews were completed in each of the following markets: UK, France, Germany, Italy, Spain, U.S., Brazil, Australia, Japan, Korea, China, and Mexico.
Approximately 500 interviews were completed in each of these markets: Singapore, UAE, New Zealand, and Saudi Arabia.
The source also states that the data has been weighted by age, gender, and region to be Census representative in all markets (except in UAE, where regions had not been weighted). In France, the data was also weighted to reflect social grade.
Citation formats
Global: retailers where products were unavailable in the past 3 months 2022
At the end of March 2022, approximately three-quarters of surveyed consumers from around the world said they had experienced issues with product availability in physical grocery stores and supermarkets in the past three months. About half of survey respondents also said products they wanted had been unavailable on online grocery platforms during that time.
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Toluna Corporate. (April 13, 2022). Leading in-store and online retailers where consumers experienced problems with product availability in the past three months in 2022, by retail category [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 14, 2026, from /statistics/1320233/product-availability-issues-global/
Toluna Corporate. "Leading in-store and online retailers where consumers experienced problems with product availability in the past three months in 2022, by retail category." Chart. April 13, 2022. ÌÇÐÄÆÆ½â°æ. Accessed July 14, 2026. /statistics/1320233/product-availability-issues-global/
Toluna Corporate. (2022). Leading in-store and online retailers where consumers experienced problems with product availability in the past three months in 2022, by retail category. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 14, 2026. /statistics/1320233/product-availability-issues-global/
Toluna Corporate. "Leading In-store and Online Retailers Where Consumers Experienced Problems with Product Availability in The past Three Months in 2022, by Retail Category." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 13 Apr 2022, /statistics/1320233/product-availability-issues-global/
Toluna Corporate, Leading in-store and online retailers where consumers experienced problems with product availability in the past three months in 2022, by retail category ÌÇÐÄÆÆ½â°æ, /statistics/1320233/product-availability-issues-global/ (last visited July 14, 2026)
Leading in-store and online retailers where consumers experienced problems with product availability in the past three months in 2022, by retail category [Graph], Toluna Corporate, April 13, 2022. [Online]. Available: /statistics/1320233/product-availability-issues-global/