| Characteristic | Share of retailers |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Source
Release date
March 2022
More information
Region
United Kingdom
Survey time period
December 2021 to January 2022
Special properties
200 e-commerce retailers
Supplementary notes
This question was phrased by the source as follows: "Who communicates with the customer during shipping? ".
Data based on 200 orders placed on the UK's top 200 e-commerce brands from December 2021 to January 2022. The top brands were chosen by Internet Retailing’s RXUK 500 2021 rankings. The returns were done during the same time period. An analysis was done afterward of the checkout, shipping delivery, and return processes of retailers.
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