*Number of responses in the case of cash.
Number of respondents for other categories:
Credit cards: n=2,328
Smartphone payments (QR code type): n=1,345
E-money IC cards: n=1,292
Smartphone payments (contactless type): n=522
Prepaid cards: n=360
Debit cards: n=287
Citation formats
Payment usage frequency during the pandemic in Japan in 2020, by payment method
In a survey conducted in Japan in July 2020, around **** percent of the respondents stated that their use of cash for payments had decreased during the coronavirus (COVID-19) pandemic. By contrast, the use of cashless payments increased.
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NEC Solution Innovators. (September 19, 2020). Changes regarding the usage frequency of payment methods due to coronavirus (COVID-19) pandemic in Japan as of July 2020, by payment method [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1229819/japan-payment-usage-frequency-during-covid-19-pandemic-by-method/
NEC Solution Innovators. "Changes regarding the usage frequency of payment methods due to coronavirus (COVID-19) pandemic in Japan as of July 2020, by payment method." Chart. September 19, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1229819/japan-payment-usage-frequency-during-covid-19-pandemic-by-method/
NEC Solution Innovators. (2020). Changes regarding the usage frequency of payment methods due to coronavirus (COVID-19) pandemic in Japan as of July 2020, by payment method. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1229819/japan-payment-usage-frequency-during-covid-19-pandemic-by-method/
NEC Solution Innovators. "Changes regarding The Usage Frequency of Payment Methods Due to Coronavirus (Covid-19) Pandemic in Japan as of July 2020, by Payment Method." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Sep 2020, /statistics/1229819/japan-payment-usage-frequency-during-covid-19-pandemic-by-method/
NEC Solution Innovators, Changes regarding the usage frequency of payment methods due to coronavirus (COVID-19) pandemic in Japan as of July 2020, by payment method ÌÇÐÄÆƽâ°æ, /statistics/1229819/japan-payment-usage-frequency-during-covid-19-pandemic-by-method/ (last visited July 26, 2026)
Changes regarding the usage frequency of payment methods due to coronavirus (COVID-19) pandemic in Japan as of July 2020, by payment method [Graph], NEC Solution Innovators, September 19, 2020. [Online]. Available: /statistics/1229819/japan-payment-usage-frequency-during-covid-19-pandemic-by-method/
