Conor Stewart
Research expert covering health & pharmaceuticals in the UK & Europe
Get in touch with us now| Characteristic | White | Black | Latinx |
|---|---|---|---|
| I had technical issues | 27% | 28% | 24% |
| I felt uncomfortable being on video | 17% | 14% | 28% |
| My problem could not be addressed via virtual visits | 15% | 13% | 23% |
| I was not clear on my follow-up care steps or where to go next | 7% | 20% | 21% |
| No, I did not encounter any issues | 51% | 34% | 35% |
The chart is not accessible to screen readers. Please switch to the table view to access the data.
Loading statistic...
Download
Source
Source
Release date
December 2020
More information
Region
United States
Survey time period
September 9 to 22, 2020
Number of respondents
2,511 respondents
Method of interview
Online survey
Supplementary notes
Original question: "Did you encounter any of the following issues during your virtual
care visit(s)?"
Survey included US adults representing a cross section of the population in terms of insurance type, age, race, gender, geographic region and political affiliation.
Citation formats
