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Preferred contact form for internet shopping in Denmark in 2019 and 2020

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Source

Release date

September 2020

Region

Denmark

Survey time period

2019 to 2020

Number of respondents

1,247*

Supplementary notes

*Number of respondents for 2020. The corresponding number for 2019 is 1,202 respondents.

This question was phrased by the source as follows: "Hvilken form for kontakt foretrækker du generelt, når du handler i en internetbutik?"

Citation formats

Preferred contact form for online shopping in Denmark 2019-2020

Published by
Yihan Ma,
Oct 7, 2020
Mail was the most preferred contact form among online shoppers in Denmark in recent years. Despite there was a decrease in the respondents who pointed this contact way as optimal, there were ** percent of Danes who chose mail as the best contact way when online shopping in 2020.
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