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Main pain points in B2B online shopping in the UK in 2020

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Source

Release date

June 2020

Region

United Kingdom

Survey time period

April 17 to 27, 2020

Number of respondents

208 respondents

Age group

20 years and older

Special properties

B2B buyers

Citation formats

Main pain points in B2B online shopping in the UK 2020

Published by
Yihan Ma,
Feb 22, 2021
In the UK, B2B buyers reported that inventory issues affected their online purchasing experience significantly. A survey from 2020 revealed that ** percent of them could not find the product in stock, while the same percentage of respondents stated that poor or lacking delivery information was a pain point in the shopping experience. Lastly, about ** percent of buyers found comparison between prices of products or services on the marketplace or website somewhat problematic.
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B2B e-commerce in EuropeB2B e-commerce in the United StatesB2B advertising & marketing in the United States B2B e-commerce in Latin AmericaSoftware as a Service (SaaS)
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