*40 percent of respondents were retailers or wholesalers. Other large groups include consultancies/agencies (23 percent), tech solution providers (18 percent), and brand marketers/manufacturers (14 percent).
Citation formats
Main opportunities for retail supply chain fulfillment in the U.S. 2020
According to a survey conducted in the United States, retail supply chain experts considered the diversification of product fulfillment an essential aspect in sales and margin increase. In 2020, ** percent of the respondents believed the fulfillment based on the buy-online-and-pickup in store (BOPIC) model to be very important. Furthermore, ** percent of interviewees considered local and micro-fulfillment somewhat important.
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RetailWire. (February 11, 2021). How important are the following fulfillment opportunities to increase sales and margins? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/1136104/opportunities-for-retail-supply-chain-fulfillment-united-states/
RetailWire. "How important are the following fulfillment opportunities to increase sales and margins?." Chart. February 11, 2021. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/1136104/opportunities-for-retail-supply-chain-fulfillment-united-states/
RetailWire. (2021). How important are the following fulfillment opportunities to increase sales and margins?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/1136104/opportunities-for-retail-supply-chain-fulfillment-united-states/
RetailWire. "How Important Are The following Fulfillment Opportunities to Increase Sales and Margins?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 Feb 2021, /statistics/1136104/opportunities-for-retail-supply-chain-fulfillment-united-states/
RetailWire, How important are the following fulfillment opportunities to increase sales and margins? ÌÇÐÄÆƽâ°æ, /statistics/1136104/opportunities-for-retail-supply-chain-fulfillment-united-states/ (last visited August 01, 2026)
How important are the following fulfillment opportunities to increase sales and margins? [Graph], RetailWire, February 11, 2021. [Online]. Available: /statistics/1136104/opportunities-for-retail-supply-chain-fulfillment-united-states/
