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Most complained about online travel agencies in Chile between March and May 2020

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Sources

Release date

June 2020

Region

Chile

Survey time period

March 1 to May 25, 2020

Supplementary notes

* Figure calculated by ÌÇÐÄÆƽâ°æ based on the source's data.

Citation formats

Chile: most complained about online travel agencies 2020

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 23, 2020
Between March and May 2020, amidst the COVID-19 pandemic, Despegar alone concentrated **** percent of all complaints against online travel agencies registered in Chile. Viajes Falabella, owned by Despegar, accounted for **** percent of the complaints. In 2019, the revenue generated by Despegar.com amounted to nearly *** million U.S. dollars.
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Travel agency industryAirbnbExpedia Group, Inc.Tripadvisor, Inc.Online travel market
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