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American Customer Satisfaction Index scores for Expedia in the United States from 2002 to 2026

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Source

In cooperation with
Release date

April 2026

Region

United States

Survey time period

2000 to 2026

Number of respondents

14,910 respondents

Supplementary notes

The American Customer Satisfaction Index (ACSI) scores on a 0–100 scale at the national level, with 100 being the highest and best possible score. The ACSI is a national economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation span multiple economic sectors, over 40 industries (including e-commerce and e-business), more than 400 companies, and include several federal or local government services.
No data for 2013 as measurement for the Internet travel industry was moved from the fourth quarter of 2013 to the first quarter of 2014.

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American Customer Satisfaction Index scores for Expedia in the U.S. 2002-2026

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 99 users
Talk to sales for pricing
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆÆ½â°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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