| Characteristic | Share of eShoppers |
|---|---|
| - | - |
| - | - |
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Source
Sources
Release date
October 2019
More information
Region
Italy
Survey time period
June 2019
Number of respondents
11,502 respondents
Age group
14 years and older
Special properties
eShoppers part of the Panel Nielsen Homescan
Method of interview
Questionnaire
Supplementary notes
The respondents considered for this survey were those who strongly agreed/mainly agreed with the assertions presented.
The two assertions were phrased by the source as follows: "se sono rimasto deluso da un prodotto/servizio tendo a condividere la mia insoddisfazione su internet" and "se sono rimasto soddisfatto di nu prodotto/servizio tendo a condividere la mia soddisfazione su internet".
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