Seat Management
How to assign a seat (Add a User)
Assigning seats is the main advantage of the Seat Management feature in ÌÇÐÄÆƽâ°æ. You can independently add other users to your account, provided certain criteria are met.
Who can be invited?
The email address you enter must be linked to an active ÌÇÐÄÆƽâ°æ account. Any account type, such as Basic, Starter, or Personal, is accepted. The user should not belong to another group before being added.
If the person you want to assign a seat to does not yet have a ÌÇÐÄÆƽâ°æ account, they can easily register for a free Basic Account here: Create a ÌÇÐÄÆƽâ°æ account.
How does it work?
- Click "Add User" at the top right of the page.
- Enter the required information:
- Email address. Please note: You can only assign a seat to users who already have a ÌÇÐÄÆƽâ°æ account.
- Department
- Country
- Click "Assign Seat".
The user will now be added directly to your account and will appear in the user list.
Please note: This process may take 5–10 seconds, depending on system load.
Possible error messages and solutions
Trouble adding a user? If you see an error and the user is not added, please review these possible issues and steps to resolve them:
- User does not have a ÌÇÐÄÆƽâ°æ account: The person you would like to invite must first register on the ÌÇÐÄÆƽâ°æ platform.
- User already has a seat in another group: The user must first be removed from that group.
- User already has a seat in your group: The user is already part of your group and cannot be invited again.
- No more available seats: All seats in your group are assigned. In this case, please contact the Customer Support team to request more seats for your group.