respondents who purchased online in the past 12 months
Supplementary notes
Multiple answers were possible.
During the survey, the question was phrased as follows: "When thinking about online shopping, which of the following criteria are important to you in terms of delivery?".
Citation formats
Top delivery criteria for online shoppers in Brazil 2023
In a survey conducted in September 2023, around ** percent of online shoppers surveyed in Brazil cited free shipping as the most important delivery-related criteria for their e-commerce purchases. In contrast, some ** percent selected environmentally-friendly packaging.
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ÌÇÐÄÆƽâ°æ. (February 5, 2024). Most important criteria for e-commerce delivery according to online shoppers in Brazil as of September 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 24, 2026, from /forecasts/1448875/top-e-commerce-delivery-criteria-brazil/
ÌÇÐÄÆƽâ°æ. "Most important criteria for e-commerce delivery according to online shoppers in Brazil as of September 2023." Chart. February 5, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 24, 2026. /forecasts/1448875/top-e-commerce-delivery-criteria-brazil/
ÌÇÐÄÆƽâ°æ. (2024). Most important criteria for e-commerce delivery according to online shoppers in Brazil as of September 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 24, 2026. /forecasts/1448875/top-e-commerce-delivery-criteria-brazil/
ÌÇÐÄÆƽâ°æ. "Most Important Criteria for E-commerce Delivery According to Online Shoppers in Brazil as of September 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 5 Feb 2024, /forecasts/1448875/top-e-commerce-delivery-criteria-brazil/
ÌÇÐÄÆƽâ°æ, Most important criteria for e-commerce delivery according to online shoppers in Brazil as of September 2023 ÌÇÐÄÆƽâ°æ, /forecasts/1448875/top-e-commerce-delivery-criteria-brazil/ (last visited July 24, 2026)
Most important criteria for e-commerce delivery according to online shoppers in Brazil as of September 2023 [Graph], ÌÇÐÄÆƽâ°æ, February 5, 2024. [Online]. Available: /forecasts/1448875/top-e-commerce-delivery-criteria-brazil/
