Daniel Slotta
Research expert covering Greater China
Artificial intelligence (AI) use in human resources (HR) departments worldwide - statistics & facts
As artificial intelligence (AI) has loudly announced itself into the arena of the professional services industry, many of the uses of this technology have been up for debate and have triggered both rational and emotional responses from those affected. HR departments have not been spared from this narrative and employees have produced interesting survey results regarding attitudes towards the emerging technology. For example, the top company investment plan regarding recruiting procedures worldwide in 2024 was in AI tools, with other more traditional HR methods featuring much further down the list of priorities. In addition to this, employee perspectives on whether generative artificial intelligence (GenAI) will have an impact on their career have remained a mixed-bag, with a slight majority who believed AI will have a positive impact overall.
