In 2024, the top way in which HR departments used artificial intelligence (AI) in supporting performance management was to assist managers in providing more comprehensive or actionable feedback to their employees. Almost ** percent of HR professionals said this was the case within their department. Bottom of the list was to identify potential areas of bias within performance evaluations, where only **** percent of respondents gave this as their answer.
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SHRM. (June 19, 2025). Use of artificial intelligence (AI) in performance management according to Human Resources (HR) professionals in the United States in 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/1535395/hr-use-of-ai-in-performance-management-us/
SHRM. "Use of artificial intelligence (AI) in performance management according to Human Resources (HR) professionals in the United States in 2024." Chart. June 19, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/1535395/hr-use-of-ai-in-performance-management-us/
SHRM. (2025). Use of artificial intelligence (AI) in performance management according to Human Resources (HR) professionals in the United States in 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/1535395/hr-use-of-ai-in-performance-management-us/
SHRM. "Use of Artificial Intelligence (Ai) in Performance Management According to Human Resources (Hr) Professionals in The United States in 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 19 Jun 2025, /statistics/1535395/hr-use-of-ai-in-performance-management-us/
SHRM, Use of artificial intelligence (AI) in performance management according to Human Resources (HR) professionals in the United States in 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1535395/hr-use-of-ai-in-performance-management-us/ (last visited July 28, 2026)
Use of artificial intelligence (AI) in performance management according to Human Resources (HR) professionals in the United States in 2024 [Graph], SHRM, June 19, 2025. [Online]. Available: /statistics/1535395/hr-use-of-ai-in-performance-management-us/