Tech savvy customers were defined as "customers that use online and mobile channels frequently to conduct transactions such as purchasing electronics, clothes, food and groceries, paying bills, etc."
Citation formats
Digital channel usage by tech-savvy insurance customers worldwide 2018, by type
This statistic shows the importance of digital channels among tech-savvy insurance customers worldwide in 2018, by type. In 2018, **** percent of tech-savvy insurance customers said that it was highly important to be able to conduct insurance transactions on the internet.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Capgemini, & EFMA. (May 25, 2018). Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini, und EFMA. "Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type." Chart. May 25, 2018. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini, EFMA. (2018). Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini, and EFMA. "Importance of Digital Channels Usage among Tech-savvy Insurance Customers Worldwide in 2018, by Type." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 25 May 2018, /statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
Capgemini & EFMA, Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type ÌÇÐÄÆƽâ°æ, /statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/ (last visited July 25, 2026)
Importance of digital channels usage among tech-savvy insurance customers worldwide in 2018, by type [Graph], Capgemini, & EFMA, May 25, 2018. [Online]. Available: /statistics/954828/digital-channel-tech-savvy-insurance-customers-by-type-globally/
