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What is the first thing you would change with your financial service provider/bank if you could?

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Sources

Release date

June 2017

Region

Europe, Italy

Survey time period

May 28 to May 31, 2017

Number of respondents

1,084 respondents

Age group

18 years and older

Method of interview

Online Access Panel

Citation formats

Italy: banks and financial services improvements 2017

Published by K. Scholle, Sep 22, 2017
This statistic depicts the results of an online survey conducted in Italy in May 2017. Individuals were asked to express their opinion with regard to the changes their banks should implement in order to improve their service offerings. According to the survey results, ** percent of respondents would demand a higher degree of real-time control and transparency, while ** percent of them would increase the flexibility in terms of contracts and consultation.
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