In 2022, online and mobile banking was the most commonly used channel for financial services offered by banks in South Korea, with a usage rate of nearly ** percent. While the share of online and mobile banking usage has increased in recent years, fewer and fewer people visit bank branches or use CD/ATMs for deposits, withdrawals, and transfers.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Bank of Korea. (March 7, 2023). Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 05, 2026, from /statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea. "Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel." Chart. March 7, 2023. ÌÇÐÄÆƽâ°æ. Accessed August 05, 2026. /statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea. (2023). Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 05, 2026. /statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea. "Usage Rate of Financial Services Provided by Banks in South Korea from 2018 to 2022, by Service Delivery Channel." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 7 Mar 2023, /statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
Bank of Korea, Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel ÌÇÐÄÆƽâ°æ, /statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/ (last visited August 05, 2026)
Usage rate of financial services provided by banks in South Korea from 2018 to 2022, by service delivery channel [Graph], Bank of Korea, March 7, 2023. [Online]. Available: /statistics/1235646/south-korea-usage-rate-of-financial-services-from-banks-by-channel/
