Expense reduction from artificial intelligence (AI) adoption in customer relationship management (CRM) in Canada, from 2017 to 2021
(in billion U.S. dollars)
Characteristic
Lowered expenses in billion U.S. dollars
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This statistic shows an estimate of reduction in expense possible via the adoption of artificial intelligence in customer relationship management activities in Canada, from 2017 to 2021. It is estimated that, over the next five years, a total of **** U.S. dollars could be saved in this sector in Canada via the adoption of AI.
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IDC. (June 1, 2017). Expense reduction from artificial intelligence (AI) adoption in customer relationship management (CRM) in Canada, from 2017 to 2021 (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 26, 2026, from /statistics/738119/canada-lowered-expenses-from-ai-in-customer-management-activities/
IDC. "Expense reduction from artificial intelligence (AI) adoption in customer relationship management (CRM) in Canada, from 2017 to 2021 (in billion U.S. dollars)." Chart. June 1, 2017. ÌÇÐÄÆÆ½â°æ. Accessed July 26, 2026. /statistics/738119/canada-lowered-expenses-from-ai-in-customer-management-activities/
IDC. (2017). Expense reduction from artificial intelligence (AI) adoption in customer relationship management (CRM) in Canada, from 2017 to 2021 (in billion U.S. dollars). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 26, 2026. /statistics/738119/canada-lowered-expenses-from-ai-in-customer-management-activities/
IDC. "Expense Reduction from Artificial Intelligence (Ai) Adoption in Customer Relationship Management (Crm) in Canada, from 2017 to 2021 (in Billion U.S. Dollars)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Jun 2017, /statistics/738119/canada-lowered-expenses-from-ai-in-customer-management-activities/
IDC, Expense reduction from artificial intelligence (AI) adoption in customer relationship management (CRM) in Canada, from 2017 to 2021 (in billion U.S. dollars) ÌÇÐÄÆÆ½â°æ, /statistics/738119/canada-lowered-expenses-from-ai-in-customer-management-activities/ (last visited July 26, 2026)
Expense reduction from artificial intelligence (AI) adoption in customer relationship management (CRM) in Canada, from 2017 to 2021 (in billion U.S. dollars) [Graph], IDC, June 1, 2017. [Online]. Available: /statistics/738119/canada-lowered-expenses-from-ai-in-customer-management-activities/