passengers must have traveled at least once in the previous three months and through a large or regional airport.
Method of interview
Online survey
Supplementary notes
The 2017 findings are based on an online survey of 7,031 respondents from 17 countries across the Americas, Asia, Europe, the Middle East, and Africa.
The 2018 findings are based on an online survey of 7,578 respondents from 20 countries across the Americas, Asia, Europe and the Middle East, and Africa.
The 2019 findings are based on an online survey of 6,813 respondents from 27 countries across the Americas, Asia, Europe, Middle East, and Africa.
Citation formats
Passenger notification channels at global airports for bag collection 2017-2019
This statistic depicts the results of a global survey regarding the share of passengers at airports who received bag collection information from select channels between 2017 and 2019. In 2019, ** percent of passengers worldwide received information about their bag collection through the screen displays at airports.
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SITA. (December 7, 2020). Share of passengers receiving bag collection notification from 2017 to 2019, by channel [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/726363/global-airport-offering-mobile-notifications-baggage-information/
SITA. "Share of passengers receiving bag collection notification from 2017 to 2019, by channel." Chart. December 7, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/726363/global-airport-offering-mobile-notifications-baggage-information/
SITA. (2020). Share of passengers receiving bag collection notification from 2017 to 2019, by channel. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/726363/global-airport-offering-mobile-notifications-baggage-information/
SITA. "Share of Passengers Receiving Bag Collection Notification from 2017 to 2019, by Channel." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 7 Dec 2020, /statistics/726363/global-airport-offering-mobile-notifications-baggage-information/
SITA, Share of passengers receiving bag collection notification from 2017 to 2019, by channel ÌÇÐÄÆƽâ°æ, /statistics/726363/global-airport-offering-mobile-notifications-baggage-information/ (last visited July 21, 2026)
Share of passengers receiving bag collection notification from 2017 to 2019, by channel [Graph], SITA, December 7, 2020. [Online]. Available: /statistics/726363/global-airport-offering-mobile-notifications-baggage-information/
