Owner of mobile device (smartphone or tablet - not a laptop)
Method of interview
Online survey
Supplementary notes
* The question was phrased by the source as follows: "Which of the following have you purchased in the past 12 months using a mobile device, such as a smartphone or tablet?"
Moreover, the source notes, these figures compare: "The proportion of mobile bankers versus non-mobile bankers who shopped by mobile pohone in the last 12 months. Respondents were asked to select from seven types of item[s]."
Multiple answers were possible.
Citation formats
Mobile device owners shopping online Benelux 2016, by (non) mobile bank users
This survey shows the share of respondents in the Benelux who made a purchase with a mobile device while using mobile banking in 2016, compared to select countries. Of the Benelux-countries, roughly ** percent of Belgian respondents who do not use online banking, said they purchased something online.
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ING. (July 7, 2016). Share of mobile device owners making online purchases in the Benelux countries in 2016, by mobile bankers and non-mobile bankers* [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/611529/mobile-device-owners-shopping-online-benelux-2016-by-non-mobile-bank-users/
ING. "Share of mobile device owners making online purchases in the Benelux countries in 2016, by mobile bankers and non-mobile bankers*." Chart. July 7, 2016. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/611529/mobile-device-owners-shopping-online-benelux-2016-by-non-mobile-bank-users/
ING. (2016). Share of mobile device owners making online purchases in the Benelux countries in 2016, by mobile bankers and non-mobile bankers*. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/611529/mobile-device-owners-shopping-online-benelux-2016-by-non-mobile-bank-users/
ING. "Share of Mobile Device Owners Making Online Purchases in The Benelux Countries in 2016, by Mobile Bankers and Non-mobile Bankers*." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 7 Jul 2016, /statistics/611529/mobile-device-owners-shopping-online-benelux-2016-by-non-mobile-bank-users/
ING, Share of mobile device owners making online purchases in the Benelux countries in 2016, by mobile bankers and non-mobile bankers* ÌÇÐÄÆƽâ°æ, /statistics/611529/mobile-device-owners-shopping-online-benelux-2016-by-non-mobile-bank-users/ (last visited July 30, 2026)
Share of mobile device owners making online purchases in the Benelux countries in 2016, by mobile bankers and non-mobile bankers* [Graph], ING, July 7, 2016. [Online]. Available: /statistics/611529/mobile-device-owners-shopping-online-benelux-2016-by-non-mobile-bank-users/
