Companies facing too large expenses from cross-border complaints and disputes when selling or trying to sell online to other EU countries in Finland in 2014
Characteristic
Share of responding enterprises
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companies that purchased their products and/or services online fron another EU country in 2014 and those that used to do so or tried to do so
Method of interview
Telephone interview
Supplementary notes
Original survey question: "For each of the following difficulties that may present itself when selling or trying to purchase online from other EU countries, can you tell me if it has been a major problem, a minor problem or not a problem at all? - Resolving complaints and disputes cross-border is too expensive"
Citation formats
Companies concerned about cross-border complaints when selling abroad in Finland 2014
The statistic shows the results of a survey conducted among enterprises that sold goods and/or services online in other EU countries in Finland in 2014 and those that used to or tried to do so. It displays Finnish companies' level of concern regarding cross-border complaints and dispute resolvings when selling abroad. The majority of responding companies stated that cross-border complaints and disputes had not been a problem at all for them (** percent).
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European Commission. (May 5, 2015). Companies facing too large expenses from cross-border complaints and disputes when selling or trying to sell online to other EU countries in Finland in 2014 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 30, 2026, from /statistics/604677/companies-concerned-about-resolving-complaints-cross-border-in-finland/
European Commission. "Companies facing too large expenses from cross-border complaints and disputes when selling or trying to sell online to other EU countries in Finland in 2014." Chart. May 5, 2015. ÌÇÐÄÆÆ½â°æ. Accessed July 30, 2026. /statistics/604677/companies-concerned-about-resolving-complaints-cross-border-in-finland/
European Commission. (2015). Companies facing too large expenses from cross-border complaints and disputes when selling or trying to sell online to other EU countries in Finland in 2014. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 30, 2026. /statistics/604677/companies-concerned-about-resolving-complaints-cross-border-in-finland/
European Commission. "Companies Facing Too Large Expenses from Cross-border Complaints and Disputes When Selling or Trying to Sell Online to Other Eu Countries in Finland in 2014." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 5 May 2015, /statistics/604677/companies-concerned-about-resolving-complaints-cross-border-in-finland/
European Commission, Companies facing too large expenses from cross-border complaints and disputes when selling or trying to sell online to other EU countries in Finland in 2014 ÌÇÐÄÆÆ½â°æ, /statistics/604677/companies-concerned-about-resolving-complaints-cross-border-in-finland/ (last visited July 30, 2026)
Companies facing too large expenses from cross-border complaints and disputes when selling or trying to sell online to other EU countries in Finland in 2014 [Graph], European Commission, May 5, 2015. [Online]. Available: /statistics/604677/companies-concerned-about-resolving-complaints-cross-border-in-finland/