This statistic presents user interaction rates with digital public services in selected countries as of January 2014. During the survey period it was found that ** percent of respondents from Germany never used digital channels to do business with public services.
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Accenture. (February 5, 2014). How often, if at all, are you currently using digital channels to do business with public services? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 24, 2026, from /statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture. "How often, if at all, are you currently using digital channels to do business with public services?." Chart. February 5, 2014. ÌÇÐÄÆƽâ°æ. Accessed July 24, 2026. /statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture. (2014). How often, if at all, are you currently using digital channels to do business with public services?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 24, 2026. /statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture. "How Often, If at All, Are You Currently Using Digital Channels to Do Business with Public Services?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 5 Feb 2014, /statistics/384347/public-service-citizen-mobile-online-interaction/
Accenture, How often, if at all, are you currently using digital channels to do business with public services? ÌÇÐÄÆƽâ°æ, /statistics/384347/public-service-citizen-mobile-online-interaction/ (last visited July 24, 2026)
How often, if at all, are you currently using digital channels to do business with public services? [Graph], Accenture, February 5, 2014. [Online]. Available: /statistics/384347/public-service-citizen-mobile-online-interaction/
