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Customer service at selected restaurant chains in the United States as of September 2023

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Sources

Release date

September 2023

Region

United States

Survey time period

June to July 2023

Method of interview

Online survey

Citation formats

Customer service at selected restaurant chains in the U.S. 2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Aug 13, 2024

As of September 2023, a survey determined that the customer satisfaction of fast food drive-thrus varied by restaurant chain in the United States. Chick-fil-A's drive-thru was rated as "friendly" by ** percent of respondents. Meanwhile, McDonald's was rated as "friendly" by ** percent of respondents.

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Fast food brands in the U.S.Fast food restaurants in the U.S. McDonald'sStarbucksRestaurants in the U.S.
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