This statistic shows the methods of customer service interaction preferred by travelers when something goes wrong with their travel in the United States as of June 2014. During the survey, 16 percent of respondents said an online or mobile search was their preferred method.
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Skift. (September 15, 2014). What is your preferred method of customer service interaction when something goes wrong in your travels? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 26, 2026, from /statistics/324051/preferred-method-of-customer-service-for-travel-problems/
Skift. "What is your preferred method of customer service interaction when something goes wrong in your travels?." Chart. September 15, 2014. ÌÇÐÄÆÆ½â°æ. Accessed July 26, 2026. /statistics/324051/preferred-method-of-customer-service-for-travel-problems/
Skift. (2014). What is your preferred method of customer service interaction when something goes wrong in your travels?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 26, 2026. /statistics/324051/preferred-method-of-customer-service-for-travel-problems/
Skift. "What Is Your Preferred Method of Customer Service Interaction When Something Goes Wrong in Your Travels?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 15 Sep 2014, /statistics/324051/preferred-method-of-customer-service-for-travel-problems/
Skift, What is your preferred method of customer service interaction when something goes wrong in your travels? ÌÇÐÄÆÆ½â°æ, /statistics/324051/preferred-method-of-customer-service-for-travel-problems/ (last visited July 26, 2026)
What is your preferred method of customer service interaction when something goes wrong in your travels? [Graph], Skift, September 15, 2014. [Online]. Available: /statistics/324051/preferred-method-of-customer-service-for-travel-problems/