Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.
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T-Mobile prepaid subscriber/customer churn rate in the U.S. 2012-2025, by quarter
T-Mobile reported a prepaid customer churn rate of **** percent in the United States in the first quarter of 2025. This was a decrease in comparison to the last two quarters of 2024. The company's prepaid churn rate has fallen over recent years, having peaked at over **** percent in the final quarter of 2014.
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T-Mobile US. (April 24, 2025). Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2025, by quarter [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2025, by quarter." Chart. April 24, 2025. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. (2025). Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2025, by quarter. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Prepaid Customer/Subscriber Churn Rate of T-mobile in The United States from 2012 to 2025, by Quarter." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Apr 2025, /statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US, Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2025, by quarter ÌÇÐÄÆƽâ°æ, /statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/ (last visited August 03, 2026)
Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2025, by quarter [Graph], T-Mobile US, April 24, 2025. [Online]. Available: /statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
