Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.
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T-Mobile postpaid subscriber/customer churn rate in the U.S. 2010-2025, by quarter
In the first quarter of 2024, T-Mobile US had a churn rate of **** percent for postpaid subscribers, a percentage point increase compared to the previous quarter. T-Mobile US has lowered its postpaid churn rate from more than *** percent to below *** percent over the last ten years.
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T-Mobile US. (April 22, 2025). Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2025, by quarter [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2025, by quarter ." Chart. April 22, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. (2025). Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2025, by quarter . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Postpaid Customer/Subscriber Churn Rate of T-mobile in The United States from 2010 to 2025, by Quarter ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 22 Apr 2025, /statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US, Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2025, by quarter ÌÇÐÄÆƽâ°æ, /statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/ (last visited July 31, 2026)
Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2025, by quarter [Graph], T-Mobile US, April 22, 2025. [Online]. Available: /statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
