Results reflect gas customer satisfaction at the utility holding company level, calculated as a simple average of customer satisfaction scores across the operating utilities owned by each parent company. Customers were asked specifically about their experiences as a gas customer.
The 2026 ACSI results are based on surveys conducted over a 12-month period ending in December 2025. Scores are reported on a scale of 0 to 100.
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Gas investor-owned utilities with highest customer satisfaction U.S. 2026
** recorded the highest customer satisfaction among gas investor-owned utilities in 2026, according to the American Customer Satisfaction Index® (´¡°ä³§±õ®), with a score of **. It was followed by ****
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´¡°ä³§±õ®. (March 24, 2026). Gas investor-owned utilities with highest American Customer Satisfaction Index® in the United States in 2026 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/1660815/top-us-gas-investor-utilities-by-customer-satisfaction/
´¡°ä³§±õ®. "Gas investor-owned utilities with highest American Customer Satisfaction Index® in the United States in 2026." Chart. March 24, 2026. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/1660815/top-us-gas-investor-utilities-by-customer-satisfaction/
´¡°ä³§±õ®. (2026). Gas investor-owned utilities with highest American Customer Satisfaction Index® in the United States in 2026. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/1660815/top-us-gas-investor-utilities-by-customer-satisfaction/
´¡°ä³§±õ®. "Gas Investor-owned Utilities with Highest American Customer Satisfaction Index® in The United States in 2026." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Mar 2026, /statistics/1660815/top-us-gas-investor-utilities-by-customer-satisfaction/
´¡°ä³§±õ®, Gas investor-owned utilities with highest American Customer Satisfaction Index® in the United States in 2026 ÌÇÐÄÆƽâ°æ, /statistics/1660815/top-us-gas-investor-utilities-by-customer-satisfaction/ (last visited July 27, 2026)
Gas investor-owned utilities with highest American Customer Satisfaction Index® in the United States in 2026 [Graph], ´¡°ä³§±õ®, March 24, 2026. [Online]. Available: /statistics/1660815/top-us-gas-investor-utilities-by-customer-satisfaction/
