The American Customer Satisfaction Index® (ACSI®) score for U.S. energy utilities stood at ** in 2026. Overall customer satisfaction with energy utilities slightly decreased over the last two years.Â
ACSI® is a national economic indicator of customer evaluations of the quality of products and services using a scale of 0 to 100.
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´¡°ä³§±õ®. (March 24, 2026). American Customer Satisfaction Index® for energy utilities in the United States from 2022 to 2026 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1660811/energy-utilities-customer-satisfaction-us/
´¡°ä³§±õ®. "American Customer Satisfaction Index® for energy utilities in the United States from 2022 to 2026." Chart. March 24, 2026. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1660811/energy-utilities-customer-satisfaction-us/
´¡°ä³§±õ®. (2026). American Customer Satisfaction Index® for energy utilities in the United States from 2022 to 2026. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1660811/energy-utilities-customer-satisfaction-us/
´¡°ä³§±õ®. "American Customer Satisfaction Index® for Energy Utilities in The United States from 2022 to 2026." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Mar 2026, /statistics/1660811/energy-utilities-customer-satisfaction-us/
´¡°ä³§±õ®, American Customer Satisfaction Index® for energy utilities in the United States from 2022 to 2026 ÌÇÐÄÆƽâ°æ, /statistics/1660811/energy-utilities-customer-satisfaction-us/ (last visited July 22, 2026)
American Customer Satisfaction Index® for energy utilities in the United States from 2022 to 2026 [Graph], ´¡°ä³§±õ®, March 24, 2026. [Online]. Available: /statistics/1660811/energy-utilities-customer-satisfaction-us/
