According to the American Customer Satisfaction Index® (´¡°ä³§±õ®), customers were highly satisfied with* from energy utilities, as reflected in customer experience ratings. Mobile apps were also rated highly for their ***.Ìý
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´¡°ä³§±õ®. (March 24, 2026). Customer experience ratings for the U.S. energy utilities industry in 2026 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 23, 2026, from /statistics/1660813/customer-experience-ratings-for-energy-utilities-us/
´¡°ä³§±õ®. "Customer experience ratings for the U.S. energy utilities industry in 2026." Chart. March 24, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 23, 2026. /statistics/1660813/customer-experience-ratings-for-energy-utilities-us/
´¡°ä³§±õ®. (2026). Customer experience ratings for the U.S. energy utilities industry in 2026. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 23, 2026. /statistics/1660813/customer-experience-ratings-for-energy-utilities-us/
´¡°ä³§±õ®. "Customer Experience Ratings for The U.S. Energy Utilities Industry in 2026." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 24 Mar 2026, /statistics/1660813/customer-experience-ratings-for-energy-utilities-us/
´¡°ä³§±õ®, Customer experience ratings for the U.S. energy utilities industry in 2026 ÌÇÐÄÆÆ½â°æ, /statistics/1660813/customer-experience-ratings-for-energy-utilities-us/ (last visited July 23, 2026)
Customer experience ratings for the U.S. energy utilities industry in 2026 [Graph], ´¡°ä³§±õ®, March 24, 2026. [Online]. Available: /statistics/1660813/customer-experience-ratings-for-energy-utilities-us/