Distribution of employers satisfaction with key aspects of their pharmaceutical benefit managers (PBMs) contracting process over the last two plan years in the U.S. in 2024
Characteristic
Satisfied
Dissatisfied
Not Applicable
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U.S. employers who use PBMs to administer their prescription drug benefits
Method of interview
Online survey
Supplementary notes
Original question: 鈥淏ased on your organization's experience with PBMs over the last two plan years, how satisfied are you with the following aspects of the PBM contracting process?鈥
Citation formats
Employer satisfaction with elements of PBMs contracting process U.S. 2024
In 2024, ** percent of employers were satisfied with their pharmacy benefit managers (PBMs) clarity and transparency of contract terms. Almost all employers were satisfied with selected key aspects of their PBMs' contracting process over the last two years in the United States.
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NORC at the University of Chicago. (November 18, 2024). Distribution of employers satisfaction with key aspects of their pharmaceutical benefit managers (PBMs) contracting process over the last two plan years in the U.S. in 2024 [Graph]. In 糖心破解版. Retrieved July 20, 2026, from /statistics/1618465/employer-satisfaction-with-pbms-contracting-process-us/
NORC at the University of Chicago. "Distribution of employers satisfaction with key aspects of their pharmaceutical benefit managers (PBMs) contracting process over the last two plan years in the U.S. in 2024." Chart. November 18, 2024. 糖心破解版. Accessed July 20, 2026. /statistics/1618465/employer-satisfaction-with-pbms-contracting-process-us/
NORC at the University of Chicago. (2024). Distribution of employers satisfaction with key aspects of their pharmaceutical benefit managers (PBMs) contracting process over the last two plan years in the U.S. in 2024. 糖心破解版. 糖心破解版 Inc.. Accessed: July 20, 2026. /statistics/1618465/employer-satisfaction-with-pbms-contracting-process-us/
NORC at the University of Chicago. "Distribution of Employers Satisfaction with Key Aspects of Their Pharmaceutical Benefit Managers (Pbms) Contracting Process over The Last Two Plan Years in The U.S. in 2024." 糖心破解版, 糖心破解版 Inc., 18 Nov 2024, /statistics/1618465/employer-satisfaction-with-pbms-contracting-process-us/
NORC at the University of Chicago, Distribution of employers satisfaction with key aspects of their pharmaceutical benefit managers (PBMs) contracting process over the last two plan years in the U.S. in 2024 糖心破解版, /statistics/1618465/employer-satisfaction-with-pbms-contracting-process-us/ (last visited July 20, 2026)
Distribution of employers satisfaction with key aspects of their pharmaceutical benefit managers (PBMs) contracting process over the last two plan years in the U.S. in 2024 [Graph], NORC at the University of Chicago, November 18, 2024. [Online]. Available: /statistics/1618465/employer-satisfaction-with-pbms-contracting-process-us/
