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Adoption rate of artificial intelligence (AI) in the insurance industry worldwide from 2024 to 2025

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Source

Release date

March 2025

Region

Worldwide

Survey time period

January 16 to February 7, 2025

Number of respondents

405 senior investment professionals

Supplementary notes

The question was phrased by the source as follows: "Is your company utilizing AI?"

The source adds the following information: The individuals surveyed represent insurance companies whose assets combine to over 14 trillion U.S. dollars, representing approximately half of the balance sheet assets across the global insurance sector. The participating companies cover the full scope of the insurance landscape, across size, regions and lines of business. 

The number of respondents for the 2024 survey was 359. The survey was conducted between January and February 2024. 

Citation formats

AI adoption in insurance worldwide 2024-2025

Published by Jenny Yang, May 9, 2025

The insurance sector witnessed a dramatic acceleration in AI implementation during 2025, with adoption rates jumping to ** percent - a substantial increase from just ** percent in 2024. Simultaneously, the proportion of insurers actively considering AI deployment decreased from ** percent in 2021 to ** percent in 2025. This shift does not represent declining interest, but rather indicates that many previously "considering" companies have moved into active implementation. 

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