individuals responsible for IT purchasing decisions in the hospitality industry
Supplementary notes
Missing percentage points to 100 percent are probably due to rounding.
The breakdown of the total survey count by department was as follows: general manager (41%), IT (20%), operations (18%), front desk (7%), HR (6%), revenue (5%).
Citation formats
Hoteliers' opinions on the impact of AI on hospitality worldwide 2024, by department
A global study conducted in the third quarter of 2024 asked the opinions of hoteliers across different business departments about the impact of artificial intelligence (AI) on hospitality. While ** percent of respondents in HR believed that the impact of AI was either significant or transformative, ** percent of respondents from the revenue department said the same.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Canary Technologies. (January 27, 2025). Opinions on the impact of artificial intelligence (AI) on hospitality according to hoteliers worldwide as of 3rd quarter 2024, by department [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 06, 2026, from /statistics/1558636/opinions-impact-ai-hospitality-by-department-worldwide/
Canary Technologies. "Opinions on the impact of artificial intelligence (AI) on hospitality according to hoteliers worldwide as of 3rd quarter 2024, by department ." Chart. January 27, 2025. ÌÇÐÄÆƽâ°æ. Accessed August 06, 2026. /statistics/1558636/opinions-impact-ai-hospitality-by-department-worldwide/
Canary Technologies. (2025). Opinions on the impact of artificial intelligence (AI) on hospitality according to hoteliers worldwide as of 3rd quarter 2024, by department . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 06, 2026. /statistics/1558636/opinions-impact-ai-hospitality-by-department-worldwide/
Canary Technologies. "Opinions on The Impact of Artificial Intelligence (Ai) on Hospitality According to Hoteliers Worldwide as of 3rd Quarter 2024, by Department ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Jan 2025, /statistics/1558636/opinions-impact-ai-hospitality-by-department-worldwide/
Canary Technologies, Opinions on the impact of artificial intelligence (AI) on hospitality according to hoteliers worldwide as of 3rd quarter 2024, by department ÌÇÐÄÆƽâ°æ, /statistics/1558636/opinions-impact-ai-hospitality-by-department-worldwide/ (last visited August 06, 2026)
Opinions on the impact of artificial intelligence (AI) on hospitality according to hoteliers worldwide as of 3rd quarter 2024, by department [Graph], Canary Technologies, January 27, 2025. [Online]. Available: /statistics/1558636/opinions-impact-ai-hospitality-by-department-worldwide/
