Delivery costs affect the delivery experience, according to ** percent of online merchants answering a survey in November 2023. The time factor was relevant for ** percent of respondents, while only * percent of merchants gave importance to the return process of online orders.
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MetaPack. (February 5, 2024). Most important factors in the delivery experience according to online merchants in 2023 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 27, 2026, from /statistics/1440208/factors-influencing-the-delivery-experience/
MetaPack. "Most important factors in the delivery experience according to online merchants in 2023." Chart. February 5, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 27, 2026. /statistics/1440208/factors-influencing-the-delivery-experience/
MetaPack. (2024). Most important factors in the delivery experience according to online merchants in 2023. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 27, 2026. /statistics/1440208/factors-influencing-the-delivery-experience/
MetaPack. "Most Important Factors in The Delivery Experience According to Online Merchants in 2023." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 5 Feb 2024, /statistics/1440208/factors-influencing-the-delivery-experience/
MetaPack, Most important factors in the delivery experience according to online merchants in 2023 ÌÇÐÄÆÆ½â°æ, /statistics/1440208/factors-influencing-the-delivery-experience/ (last visited July 27, 2026)
Most important factors in the delivery experience according to online merchants in 2023 [Graph], MetaPack, February 5, 2024. [Online]. Available: /statistics/1440208/factors-influencing-the-delivery-experience/