Unbanked population in the UK 2011-2024| ��ƽ��

Share of unbanked individuals in the United Kingdom (UK) from 2011 to 2024, by age, gender, and income level

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Sources

Release date

July 2025

More information

Region

United Kingdom

Survey time period

2011 to 2024

Number of respondents

approx. 1,000 per country

Age group

15 years and older

Special properties

The figures shown are from a global survey held every 3 years. The data for 2024 is the most recent available, and was released in July 2025; Entire civilian, noninstitutionalized population

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

This question was phrased by the source as follows: "An account can be used to save money, to make or to receive payments, or to receive wages or financial help. Do you, either by yourself or together with someone else, currently have an account at a bank or another type of formal financial institution? Yes or no?"

The source only provided figures for those who answered "yes". The figures shown have been calculated.

Comparisons with 2021 may be affected by survey mode changes. COVID-19 moved many countries from face-to-face to phone surveys in 2021; some reverted in 2024. Phone surveys can under-represent unbanked groups, causing artificial changes in inclusion data. Large reported shifts likely reflect these measurement changes rather than real trends.

Citation formats

The share of UK respondents who claimed to have no access to a banking account almost disappeared between several surveys held between 2011 and 2021, bit increased slightly in 2024. According to a three-year survey, the "unbanked" population in the UK - or those who or those who did not access to the services of a bank or another, similar financial organization - was *** percent by 2024. The report adds that men and women in the United Kingdom were equally likely to be financially excluded from services like ATM machines, credit cards, or financial products like insurance or mortgages. The declining figures for unbanked population are reflected in the decreasing market share of cash in UK physical stores.