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Negative experiences of second-hand online shopping consumer-to-consumer (C2C) in Sweden in 1st quarter 2022

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Release date

May 2022

Region

Sweden

Survey time period

April to May, 2022

Number of respondents

3,090 respondents

Age group

18-79 years

Special properties

consumers who had a negative experience e-shopping used products

Method of interview

Online survey

Citation formats

Negative C2C second-hand shopping experiences in Sweden 2022

Published by
Yihan Ma,
Feb 16, 2023
A survey conducted in the first quarter of 2022 revealed online shoppers' negative experiences when buying used items consumer-to-consumer (C2C) in Sweden. The main issue, by almost **** out of ten shoppers, was that products did not meet their expectations. Other unhappy experiences involved fraud (** percent), problems with transport (** percent), and adverse experiences with sellers (** percent).
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