The 2022 definition given by Serco of major incidents are classed as followed but not limited to:
any injury requiring resuscitation or admittance to hospital for more than 24 hours; fracture other than to fingers, thumbs or toes; dislocation of the shoulder, hip, knee or spine; amputation; loss of sight (temporary or permanent); chemical or hot metal burn to the eye or any penetrating injury to the eye.
In 2023, Serco reported **** major incidents per one million hours worked. Between 2012 and 2023, the highest number of incidents reported was **** per one million hours worked in 2012.
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Serco. (March 14, 2024). Major incidents at Serco from 2012 to 2023, by incident frequency per one million hours worked [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1351041/major-incident-frequency-serco/
Serco. "Major incidents at Serco from 2012 to 2023, by incident frequency per one million hours worked." Chart. March 14, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1351041/major-incident-frequency-serco/
Serco. (2024). Major incidents at Serco from 2012 to 2023, by incident frequency per one million hours worked. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1351041/major-incident-frequency-serco/
Serco. "Major Incidents at Serco from 2012 to 2023, by Incident Frequency per One Million Hours Worked." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Mar 2024, /statistics/1351041/major-incident-frequency-serco/
Serco, Major incidents at Serco from 2012 to 2023, by incident frequency per one million hours worked ÌÇÐÄÆƽâ°æ, /statistics/1351041/major-incident-frequency-serco/ (last visited July 22, 2026)
Major incidents at Serco from 2012 to 2023, by incident frequency per one million hours worked [Graph], Serco, March 14, 2024. [Online]. Available: /statistics/1351041/major-incident-frequency-serco/
