*The option "online from generalist retailer's website" was only shown to respondents in the U.S. where an example of a generalist retailer is Target.
The orginal survey quesetion was: 'Which channels have you used to purchase sex toys in the last 24 months?'
Citation formats
Channels used to purchase sex toys online in the U.S., UK, and France 2021
Approximately ** percent of consumers surveyed in the U.S., UK, and France in 2021 reported having purchased sex toys online via specialist sex stores selling multiple brands, making it the most popular purchasing channel among respondents. Next came online marketplaces like Amazon, which were the preferred online purchasing channel for around ** percent of respondents.
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PwC. (December 1, 2021). Share of consumers purchasing sex toys online in selected markets in 2021, by channel [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 04, 2026, from /statistics/1349353/sex-toys-online-purchases-by-channel/
PwC. "Share of consumers purchasing sex toys online in selected markets in 2021, by channel." Chart. December 1, 2021. ÌÇÐÄÆÆ½â°æ. Accessed August 04, 2026. /statistics/1349353/sex-toys-online-purchases-by-channel/
PwC. (2021). Share of consumers purchasing sex toys online in selected markets in 2021, by channel. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 04, 2026. /statistics/1349353/sex-toys-online-purchases-by-channel/
PwC. "Share of Consumers Purchasing Sex Toys Online in Selected Markets in 2021, by Channel." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Dec 2021, /statistics/1349353/sex-toys-online-purchases-by-channel/
PwC, Share of consumers purchasing sex toys online in selected markets in 2021, by channel ÌÇÐÄÆÆ½â°æ, /statistics/1349353/sex-toys-online-purchases-by-channel/ (last visited August 04, 2026)
Share of consumers purchasing sex toys online in selected markets in 2021, by channel [Graph], PwC, December 1, 2021. [Online]. Available: /statistics/1349353/sex-toys-online-purchases-by-channel/