Survey conducted among consumers in four leading global markets: Australia, Germany, the United Kingdom, and United States; Respondents interested in having a single online app or website
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Super apps: consumers who would change their banking frequency 2022, by income
According to a survey of users conducted in January 2022 in four leading global markets (Australia, Germany, the United Kingdom, and the United States), ** percent of respondents with a high income reported they would potentially engage more frequently in banking operations if they had access to mobile apps. In comparison, ** percent of respondents who reportedly had a low income reported estimating they would conduct more banking operations on a super app.
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PYMNTS. (July 14, 2022). Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by income [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1345952/super-apps-consumers-changing-banking-frequency-by-income/
PYMNTS. "Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by income." Chart. July 14, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1345952/super-apps-consumers-changing-banking-frequency-by-income/
PYMNTS. (2022). Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by income. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1345952/super-apps-consumers-changing-banking-frequency-by-income/
PYMNTS. "Estimated Changes in Conducting Banking Operations If Consumers Worldwide Would Have Access to a Super App as of January 2022, by Income." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Jul 2022, /statistics/1345952/super-apps-consumers-changing-banking-frequency-by-income/
PYMNTS, Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by income ÌÇÐÄÆƽâ°æ, /statistics/1345952/super-apps-consumers-changing-banking-frequency-by-income/ (last visited July 20, 2026)
Estimated changes in conducting banking operations if consumers worldwide would have access to a super app as of January 2022, by income [Graph], PYMNTS, July 14, 2022. [Online]. Available: /statistics/1345952/super-apps-consumers-changing-banking-frequency-by-income/
