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Opinion on grievance redressal by food aggregators in India as of September 2021

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Source

Release date

September 2021

Region

India

Survey time period

as of September 24, 2021

Number of respondents

9,239 respondents

Special properties

across 307 districts of India

Method of interview

Online survey

Supplementary notes

Survey question: When you find that food delivered via food aggregator apps is of substandard quality and raise a grievance, how do you find its redressal?

Citation formats

Opinion on grievance redressal by food regulators in India 2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Sep 23, 2022
According to a survey by LocalCircles about food aggregators, ** percent of respondents said there was no refund or replacement when a grievance was raised with regard to food that was substandard. On the other hand, ** percent reported that money was refunded promptly.
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